Hitachi Payment Services has been recognized as one of the prominent players in the financial technology market of India and is well-known for providing White Label ATMs (WLAs) under the name of Hitachi Money Spot ATMs. This sector of franchising is a good business model given Hitachi’s current strategy of growing accessibility to banking in semi-urban and rural regions. In this article, the author focuses on the investment, operation model, and profitability of a Hitachi ATM franchise.
Expected to fill the banking gap, especially in Tier II to III, Hitachi Payment Services is one of the few non-banking organizations granted by the RBI to utilize White Label ATMs in India.
Table of Contents
About Hitachi ATM
Company Name: Hitachi ATM |
Founders: Sumil Vikamsey |
Established Year: 2010 |
Headquarters: Tiruvallur, Tamil Nadu, India |
Buisness Sector: Financial Services sector |
Offering Services: cash withdrawals, deposits, balance enquiries, PIN changes, statement requests, and UPI cardless cash withdrawals |
Number of Franchises: Over 8,000 across India |
Official Website: Hitachi ATM |
2005: Hitachi Payment Services were started and has expanded rapidly offering a range of payment services.
2013: RBI was involved in licensing Hitachi to use white label ATMs across India launching Money Spot ATMs.
2023: With most of 66902 ATMs and 9700 White Label ATMs, Hitachi enforcing its ground in the financial services of India.
Culinary Tradition (Comparison)
Like the age required for the preparation of Vadapalan’s Ambur Biryani which has been inherited and maintained its practice for generations, Hitachi Payment Services maintains the quality and operation proficiency of ATM in central monitoring operation support and technical maintenance.
The company is busy increasing its ATM terminal base with what has become a core strategy of making sure that the remotest part of India is well provided with banking services. Currently, the organization has more than 10,000+ ATMs including 27,500 CRMs, and is gearing up for more outlets to facilitate banking services and boost communities
Franchisees who own a Hitachi ATM franchise also benefit from a chance to assist in increasing financial access to people in India. The business model of the franchise is quite appealing since the revenue is predictable by the number of transactions made by the clients.
Unique Features of Hitachi ATM Franchise
Focus on Rural Areas: This is evident in the company’s focus on banking in rural and other hard-to-reach places. |
Advanced Technology: ATMs are operated with the help of modern technologies to provide the maximum availability at any time. |
Industry Leadership: Hitachi Payment Services is one of the largest non-bank acquirers and processors in India known for its reliability and consumer-oriented approach to meeting the technological needs of the financial services industry. |
Key Details of Hitachi ATM Franchise
Brand Name: Hitachi Payment Services |
Industry: Financial Technology |
Number of Outlets: 8,000+ Franchises |
Franchise Fee: 60,000 to 1 lakh |
Franchise Cost: 3 lakhs to ₹5 lakhs |
Profit Margin: from 4% to 8% per transaction |
Space Required: 50 to 120 sq. ft. |
Franchise Agreement: At least nine years of experience. |
ROI Timeline: 1.5 to 2 years |
Franchise Application: Apply Here |
Why Opt for a Hitachi ATM Franchise?
Unique Offerings: Available services that can be accessed through the Money Spot ATMs include withdrawals, balance inquiries, fund transfers, and bill payments. Every location has enhanced technology to discourage theft and enhance the operations as well as the services provided.
Supply Chain: To support this, Hitachi pays close attention to the franchisee’s operations and provides technical assistance as necessary. This is done to minimize the time that ATMs are off and the frequency of maintenance thus increasing the overall uptime.
Training and Support: Leveraging has available extensive training programs and continuous technical support as well as facilities maintenance to the franchisees. The operational team at Hitachi sees to it that the franchisees are properly equipped to handle current operations effectively.
Cost-Effective Operations: The concept of operation in franchising is structured in such a way that the costs of the operation are kept low thereby making the profit margins of the franchisees wide. There is energy Conservation plan where ATMs have efficient systems, which minimize electricity use and other cost related to operations.
How Much Does Hitachi ATM Franchise Cost?
Starting a Hitachi ATM franchise requires investment of 3 lakhs to 5 lakhs including franchise fees, deposit, setup costs, working capital, and others. This investment may vary based on location and size. Here is the detailed cost breakdown of Hitachi ATM Franchise;
Franchise Fee | 60,000 to 1 lakh |
Refundable Deposit | 80,000 |
Setup Cost | 1 lakh to 2 lakhs |
Technology and Security Investments | 50,000 to 1 lakh |
Maintenance and Operational Costs | 10,000 to 20,000 per month |
Marketing and Branding | 30,000 to 50,000 |
Royalty Fee | Zero |
Franchise Agreement Term | 9 years |
Total Investment | 3 lakhs to 5 lakhs |
Franchise Fee: This ranges from 60,000 to 1 lakh which includes the brand name cost, training, and initial assistance.
Setup Costs: Incorporate the cost of putting up the ATM, ensuring security for the vending area, and the costs of signing the ATM require 1 lakh to 2 lakh investment.
Maintenance and Operational Costs: Maintaining the ATM fully functional at all times with occasional small breakdowns.
Location: These include areas with high traffic such as malls, terminals, and markets which best guarantee many transactions.
Technology and Security: 50,000 to 1 lakh, this involves other related investments such as security measures surrounding the ATM, as well as the customers.
Marketing and Branding: The first advertisement in a given location to create awareness of the availability of the ATM to customers in that region requires an investment of 30,000 to 50,000.
Royalty Fee: Hitachi ATM does not charge any royalty fee for the franchisee.
Franchise Agreement Term: The Franchise Agreement term of Hitachi ATM Franchise is 9 years.
Profit Potential of Hitachi ATM Franchise
Gross Profit Margin | Rs 4 to Rs 11 for each transaction |
Net Profit Margin | 10% to 15% annualy |
ROI Timeline | 1.5 to 2 years |
Gross Profit Margin: Franchise owners have normally observed gross income proportions of Rs 4 to Rs 11 for each transaction based on traffic.
Net Profit Margin: When including operating costs, the net profit margin is relatively low, averaging from 10% to 15% annually, which still ensures consistent long-term earnings.
Return on Investment (ROI): These transactions remain constant and sustainable, and this makes franchisees likely to have a return on investment (ROI) in less than 18 months to 2 years.
Eligibility Criteria
Age: minimum age limit 21 years |
Education: Academic requirements of the candidate are not specifically prescribed |
Financial Investment: Depending on the food type, might require ₹3 lakhs to ₹5 lakhs for initial setup and working capital. |
Space/Infrastructure: Distances of a minimum of 50 to 120 sq. The ATM kiosk is established by ft. |
However, since ATMs are self-service, they will occasionally need some attention and care and this is normally handled by a team from Hitachi.
Required Documents
To apply for a Hitachi ATM franchise, prospective franchisees must submit
Franchise Application Form |
D Proof & Address Proof |
Documents such as bank statements, Income Tax Returns, etc. |
Business Plan |
Franchise Agreement |
GST Registration |
How do I become a Hitachi ATM Franchisee?
Go to the original page of Hitachi Payment Services and click on the ‘franchise’ link.
Complete the franchise application form or you can send them an email or contact them with your phone for more details.
Arrangement with the franchisee to agree on all the details and then come to a meeting and sign the agreement.
Place the ATM at the intended site and commence working after going through basic training.
Market Analysis of Hitachi ATM Franchise
Competitive Landscape
The main competitors of the Hitachi ATM Franchise would be the AGS Transact, and NCR Corporation among other players in the ATM business. These include companies that own other establishments like banks who also have their own ATM are much of a threat. However, Hitachi has established a good market push because of its technological superiority, good network, and proper customer relations. It does so through its ‘White Label ATM’ (WLA) products that incorporate easy and affordable banking solutions, particularly in regions that are hard to reach or have no access to traditional banking.
Consumer Preferences
Consumers in India are now seeking easy and secure ways to access their banking needs, especially in areas where there are no physical branches of the banks. This essential convenience is made available by Hitachi ATMs where one is able to perform banking needs like withdrawing cash, checking his/her account balance, or even transferring funds without having to visit the bank. An increase in the number of people who use digital payment methods and the number of ATM facilities in semi-urban and rural areas create a demand for Hitachi’s services.
Growth Potential
A number of factors like the financial inclusion plan, the increase in urbanization, and the growing demand for branch-less banking through ATMs, have led to the growth of the ATM market in India. The government initiatives to take financial services to un-banked and under-banked places also complement the company’s strategy of installing numerous ATMs in Tier III to Tier VI cities. Also, the growth in absolute transaction volume with the help of a higher digital transactions ratio and an increase in the account holders per capita also provides a strong growth prospect for the company.
Challenges and Opportunities
Challenges:
High Competition: There is stiff competition in offering WLA services from the other players in this niche as well as from bank-owned terminals that offer ATM services which may reduce Hitachi’s market share. The competition is high which means that a good marketing effort and having certain novelties such as biometric authentication or higher levels of security are crucial in this context.
Operational Costs: Managing ATMs has a lot of expenses such as human expenses, maintenance, money supply, security, and power. Thus, the firm has to improve its operating efficiency continuously while minimizing costs to achieve its targeted profitability
Opportunities:
Market Expansion: It is easy to advance to areas with low penetration of financial services, such as underbanked and rural markets. Another key area was better targeting the places with potential clients and installing more ATMs there could result in a better customer base and thus greater market share.
Product Innovation: The adoption of new technologies like biometric type of authentication, and CRMs, among others, enhances customer traffic and more turnovers. Therefore, if Hitachi continues to develop and introduce new innovations for ATMS, they are likely to dominate the market and thus capture it in the long run.
Pros and Cons of Hitachi ATM Franchise
Pros | Cons |
A prominent brand that serves the financial services industry | Also, there may be fixed costs associated with the activities of some investors at the beginning of their investment career. |
Little supervision is needed on regular business. | Commission depends on the number of transactions, and that may differ depending on the geographical region. |
Low manpower requirements. | The rising competition from the other players in the market offering similar ATM services |
This means that many people especially in poorly served locations require ATM services. | |
Constant returns on investment with low overheads |
Hitachi ATM Franchise Image Gallery




Explore: SBI ATM Franchise Cost, Profit and How to Start in 2025
MRF Tyres & Service Franchise Cost, Profit & Apply in 2025
Conclusion
In Conclusion, Hitachi ATM Franchise Cost, Profit, and How to Start. Acquiring, being a Hitachi ATM franchise is a major opportunity for those who intend to venture into the Financial services sector. Due to the robust brand image, extensive assistance, and stable profit measured, the Hitachi ATM franchise guarantees continuous outlet development and thickness profit within an unpenetrated region.
FAQ
What is the cost involved in obtaining a Hitachi ATM franchise?
The investment could be ₹3 lakhs to ₹5 lakhs for the setup, training, and operations of the kitchen.
Is the franchising of Hitachi ATMs profitable?
Yes, that is true because the profit margin ranges from 4% to 8% for the franchisees and the ROI can be obtained within 18-24 months.
How long is the franchise agreement?
The franchise agreement normally spans for a period of 9 years.

I am the admin and content writer for Bestfranchiseconnect. With over three years of experience, I provide valuable insights and engaging content on franchising. My commitment to delivering high-quality information ensures that Bestfranchiseconnect remains a trusted resource for franchise enthusiasts. Connect with me for expert advice and comprehensive guides.